Visible or Invisible · Reader resources
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Visible or Invisible.
Your full companion resource library is here. These six frameworks help you put the book to work with your team.
Whether you are reading the print book or the ebook, the next step is the same: connect what your company knows with what buyers can find, verify, and trust.
Use these tools to make product truth clearer, capture expertise, improve handoffs, and put AI to work with human judgment where it matters.
Your six practical frameworks
Choose the tool that matches the work in front of you. Each resource opens on its own page, where you can fill it in online or print a blank copy for a team session.
AI Visibility Operating Check
Find your first visibility gap
Choose one product family and one buyer question. Check whether the answer can be found, verified, and trusted, then identify the first correction.
Start here if you are unsure where to begin.
Open frameworkGoverned AI Knowledge System
Make expertise easier to reuse
Turn recurring questions and expert knowledge into answers with approved sources, clear ownership, and a review process.
Use when too many answers depend on one person.
Open frameworkA3 Workflow Template
Understand the work before changing it
Map the problem, current flow, root cause, future state, owners, and first test. Make it clear where AI can help and where people must judge.
Use when handoffs, delays, or rework are getting in the way.
Open frameworkAI Readiness Scorecard
See what your workflow can support
Assess five readiness signals using evidence from daily work. Make the weakest signal visible and agree on the next correction.
Use before expanding AI into a workflow.
Open frameworkSprint-to-Scale Execution Architecture
Earn the right to expand
Define a bounded pilot, review five evidence conditions, stabilize the workflow, and expand one dimension at a time.
Use when you are ready to test a change in live work.
Open frameworkOne-Pager Process Flow Template
Put the full process on one page
Map seven phases and seven gates, with deliverables, accountable owners, and clear handoffs. Adapt the flow to your process.
Use to align the people who carry work from idea to execution.
Open frameworkMake it useful in your next working session.
1. Bring the real work.Use a live product family, a recurring buyer question, or a workflow your team needs to improve.
2. Bring the right people.Include the people who own the information, handle the handoffs, and make the customer commitments.
3. Leave with one correction.Name an owner, agree on the evidence of improvement, and set a date to review what changed.